Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag your own experience with an offshore sportsbook? This page explains how to reach Offshore Sportsbooks and what kind of questions we're set up to answer.
How to Reach Us
You can email us at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods. Please include the name of the sportsbook you're asking about if your question relates to a specific review — it helps us find the right context faster.
What We Can Help With
- Corrections or updates to information on a sportsbook review — bonus terms, odds coverage, banking options, or anything that looks out of date
- Questions about how we score and rank the operators on this site
- Feedback on your own experience depositing, betting, or withdrawing with an offshore book we cover
- General questions about how offshore sportsbooks work for US bettors
- Reports of broken links, outdated bonus figures, or factual errors anywhere on the site
What We Can't Help With
We're an independent review and comparison site — we don't operate any sportsbook, hold customer funds, process bets, or have access to any operator's internal systems. That means we can't help with the following, and readers should contact the sportsbook directly instead:
- Account logins, verification (KYC), or identity checks
- Deposits, withdrawals, pending payouts, or delayed transactions
- Disputes over bet settlement, odds, or bonus eligibility on a specific wager
- Closing, self-excluding, or setting deposit limits on an account — each book handles this differently, so go through their own support channel
Because offshore sportsbooks are licensed outside the US and operate outside any US state's regulatory framework, there's no state gaming commission or ombudsman we — or you — can escalate a dispute to. If you run into a problem with a specific book, your first and best point of contact is always that operator's own customer support team.
Before You Reach Out — Check the Basics
A lot of questions we get are already answered elsewhere on the site. It's worth checking these first:
- Read our About Us page for background on who we are and how the site is put together
- Review our Terms and Conditions for how we handle content, accuracy, and liability
- If your message relates to concerns about your own betting habits, our Responsible Gambling page has tools and support resources
A Word on Betting Safely
Offshore sportsbooks — including the ones featured on this page, such as Lucky Rebel, Bovada, and BetOnline — are licensed outside the US, typically in jurisdictions like Curaçao, Panama, or Costa Rica. They are not regulated by any US state, and betting with them sits in a legal grey area for US residents. That means none of the player protections that come with a state-licensed book — segregated funds, mandated dispute resolution, guaranteed payout timelines — apply. Always check your own state's laws before signing up anywhere, and never bet more than you can afford to lose.
If gambling stops being fun or starts to feel like a problem, help is available. Call or text 1-800-GAMBLER, a free, confidential helpline that operates around the clock. Offshore books often have lighter responsible gambling tools than regulated US operators, so it's worth building your own limits before you start.
This site is intended for adults aged 21 and over. Nothing on greatoffshoresportsbooks.com should be read as an invitation to bet, and nothing here guarantees any outcome, profit, or payout.
Still Have a Question?
If none of the above covers what you need, email us at [email protected] with as much detail as you can — we'll point you in the right direction or get back to you with an answer.